Because we are better with you

Metro has grown from a team of 50, to over 150 in just eight years. We are proud that our staff retention is so high, and that so many colleagues choose to develop their career with us.

The longevity and experience of our team is a critical success factor and highlights our rewarding work environment of career development, workplace quality and work-life balance.

Our industry is undergoing continuous and profound change and tomorrow’s successful forwarders will look and operate totally differently than they do today. This is why we invest in our people, to help them reach their peak as creative, energetic, high-potential professionals who that will help us beat the challenge.

Each member of our team has access to career and personal development planning, which creates a unique pathway of training and continual improvement in order to reach their full professional potential.

We operate in dynamic and highly contested markets and understand that our competitors will constantly try to catch up with us by investing in technology, processes, and comparative solutions.

And while we have confidence in our technological edge, we know that what will keep us ahead is the people we have, and how they:

Build relationships and define solutions

Develop teams and strengthen processes

Create and leverage technology to deliver flawless service

TRAINING | Personal and professional development

The Metro training team is responsible for internal skills and professional development and external training of customers, partners and suppliers.

The team’s remit encompasses induction and product training, mandatory and safety training, technical skills and soft skills, not typically taught in the classroom, such as the ability to work with a wide variety of people, time management and the ability to prioritise.

  • Analytical planning
  • Creative thinking
  • Relationship management
  • Coordinating with other teams
  • Judgement and decision making
  • Customer and service orientation
  • Negotiation

Undergraduate programme

Metro’s placement year programme provides undergraduates with the opportunity to work in a dynamic and demanding logistics environment. The undergraduates will develop their people skills and gain practical knowledge of the supply chain and automotive logistics. They undertake a wide range of tasks and responsibilities which includes working with carriers as well as transport planning and supply chain optimisation.


Ocean Export Operator

Work within a department to ensure freight is moved to customer specifications, on time, with all necessary customs and legal documentation completed.

Job Specifications

Develop and build relationships to ensure a high level of customer service is provided to clients.
Arrange haulage with shipping line/hauliers.
Invoice and check freight prior to dispatch.
Ensure pre-alert documents are on hand as required.
Resolve/escalate requests and queries quickly and efficiently.
Communicate with overseas agents, customers and suppliers clearly and precisely to ensure that the freight is moved as per customer requirements.
Use customer ERP and SAP systems as and when required.
Accurately & timely reporting/escalation to department manager.

Personal Specifications

A minimum of 1 years’ experience in ocean freight forwarding.
Export experience involving shipments to global destinations and working with clear operating procedures.
Familiarity with the use of all forms of haulage, sea, road, rail and air for ADR and IMDG shipments.
Experience of managing client/customer relations with strong verbal and written communication.
International experience and exposure plus the ability to work with a global network of agents, suppliers, shipping lines, hauliers, and rail and air lines in other countries.
Experience of working in a high pressure environment whilst retaining the capacity to remain calm under pressure and resolve problems and challenges efficiently.
The ability to prioritise a large number of tasks to ensure accuracy, and deliver results with great attention to detail and a high sense of urgency.