Careers

Because we are better with you

Metro has grown from a team of 50, to over 150 in just eight years. We are proud that our staff retention is so high, and that so many colleagues choose to develop their career with us.

The longevity and experience of our team is a critical success factor and highlights our rewarding work environment of career development, workplace quality and work-life balance.

Our industry is undergoing continuous and profound change and tomorrow’s successful forwarders will look and operate totally differently than they do today. This is why we invest in our people, to help them reach their peak as creative, energetic, high-potential professionals who that will help us beat the challenge.

Each member of our team has access to career and personal development planning, which creates a unique pathway of training and continual improvement in order to reach their full professional potential.

We operate in dynamic and highly contested markets and understand that our competitors will constantly try to catch up with us by investing in technology, processes, and comparative solutions.

And while we have confidence in our technological edge, we know that what will keep us ahead is the people we have, and how they:

Build relationships and define solutions

Develop teams and strengthen processes

Create and leverage technology to deliver flawless service

TRAINING | Personal and professional development

The Metro training team is responsible for internal skills and professional development and external training of customers, partners and suppliers.

The team’s remit encompasses induction and product training, mandatory and safety training, technical skills and soft skills, not typically taught in the classroom, such as the ability to work with a wide variety of people, time management and the ability to prioritise.

  • Analytical planning
  • Creative thinking
  • Relationship management
  • Coordinating with other teams
  • Judgement and decision making
  • Customer and service orientation
  • Negotiation

Undergraduate programme

Metro’s placement year programme provides undergraduates with the opportunity to work in a dynamic and demanding logistics environment. The undergraduates will develop their people skills and gain practical knowledge of the supply chain and automotive logistics. They undertake a wide range of tasks and responsibilities which includes working with carriers as well as transport planning and supply chain optimisation.

CURRENT VACANCIES

Operations Director (Europe)

Due to continued growth across the business, we are looking to appoint an operations director to help oversee Metro’s key verticals throughout Europe.

Job Specifications

Responsibility for overseeing freight operations across Europe (ocean and air)
Manage key customer relationships
Ensuring all relevant departments work efficiently in order to deliver company strategic objectives
Work with senior management team to improve systems and processes across the business
Monitor and review core data in order to ensure customer KPIs are fully adhered to
Maintain knowledge on changes to customs process/requirements

Personal Specifications

Commercially astute
Analytical mindset and strong numeracy skills
Import & Export experience
Must have excellent knowledge of air and ocean freight
Exceptional communication skills at all levels
Customer & Operationally focused
Be process driven

Automotive Sales

Due to continued growth in our key verticals, we are looking to appoint an experienced/senior salesperson to promote our Airfreight, Seafreight, Import & Export shipping services within the automotive sector.

Job Specifications

Initiating contact with potential clients
Proactively identify potential opportunities for new business
Proactively identify ways to grow revenue with existing clients
Arranging and attending sales meetings
Gaining verified information regarding potential customer’s freight requirements
Presenting sales tenders
Account management

Personal Specifications

Thorough understanding of Airfreight, Seafreight, Import and Export shipping
Extensive network within aviation, ocean freight and logistics
Proven track record of sales within the automotive sector
Proven success of meeting and exceeding targets
Commercially astute
Able to work independently

Compliance Officer

Assistance and support to streamline and develop the legal and quality aspects of the Company

Job Specifications

Learn and understand the full Standard British International Forward Conditions and their implications on the business.
Coordinate all live claims, of whatever nature, currently ongoing on the business and settling, and finding where possible the best outcome for the Company and its Customer’s.
Review all T’s and C’s that come into the business, analysing any contradictions with the Company’s terms and suggest best solutions.
Coordinate and control RFI and RFQs that come into the business.
Fully understand and be conversant with all aspects of marine insurance and their implications.
Fully understand and be conversant with all aspects of INCOterms.
Conduct both 14001 and 9001 audits within the business and identify areas of non-compliance within the businesses pre-defined procedures suggesting improvements where possible.
Conduct internal audits across the Company and identify areas of non-compliance within the businesses pre-defined procedures suggesting improvements where possible.
Coordinate and analyse all supplier questionnaires that come into the business.
Involvement in ongoing internal projects within Company as defined by line and Senior Management.
Run and analyse statistical data when required.

Personal Specifications

Legal experience/background knowledge.
A proven ability for attention to detail.
Verbal communication skills to communicate with all levels of the organisation. Confident at delivering feedback.
Written communication skills to produce succinct correspondence and reports.
Experience in excel.
Excellent administrative skills.
Analytical with data and able to report back fact based recommendation.
High level of integrity.

Ocean Export Operator

Work within a department to ensure freight is moved to customer specifications, on time, with all necessary customs and legal documentation completed.

Job Specifications

Develop and build relationships to ensure a high level of customer service is provided to clients.
Arrange haulage with shipping line/hauliers.
Invoice and check freight prior to dispatch.
Ensure pre-alert documents are on hand as required.
Resolve/escalate requests and queries quickly and efficiently.
Communicate with overseas agents, customers and suppliers clearly and precisely to ensure that the freight is moved as per customer requirements.
Use customer ERP and SAP systems as and when required.
Accurately & timely reporting/escalation to department manager.

Personal Specifications

A minimum of 1 years’ experience in freight forwarding.
Export experience involving shipments to global destinations and working with clear operating procedures.
Familiarity with the use of all forms of haulage, sea, road, rail and air for ADR and IMDG shipments.
Experience of managing client/customer relations with strong verbal and written communication.
International experience and exposure plus the ability to work with a global network of agents, suppliers, shipping lines, hauliers, and rail and air lines in other countries.
Experience of working in a high pressure environment whilst retaining the capacity to remain calm under pressure and resolve problems and challenges efficiently.
The ability to prioritise a large number of tasks to ensure accuracy, and deliver results with great attention to detail and a high sense of urgency.

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